 |

Ignoring Logical Reasoning is Logical
By Barry Blesser
The radio engineer has a gut feeling
that the intermittent noise arose from a corroded splice where the
coaxial cable first went underground. The program director has the
intuition that reducing the number of spots would actually increase
the station’s revenue. The engineering manager has the hunch
that an intern would make a great technician once trained. These
assertions, by well-trained individuals, are not based on the kind
of formal logic and reasoning that we all value in professional,
technical and scientific activities.
To be socially acceptable, logical reasoning is often used to
rationalize and justify a conclusion that simply appeared spontaneously.
Or, when being honest, we add such qualifiers as hunch, intuition,
gut-feel, or best-guess, to signal that we cannot defend the
assertion, even though it has a high probability of being correct.
Recent research has shown that in many
situations logical reasoning is actually counter-productive. Spending
too much time debating the pros and cons of a decision actually
reduces the likelihood of making a wise decision, as represented
by the cliché, “analysis
paralysis”. Ignoring logical reasoning can, in fact, be logical.
Scientists now explain this apparent paradox with the discovery
that we have two independent and perhaps unrelated thinking systems:
explicit logic (conscious) and intuitive hunches (unconscious).
Consciousness is like the display of
the dashboard in an automobile, providing only limited data about
the state of the engine. Of the thousands of neurological substrates
in our brain, most have no connection to consciousness awareness,
but they make valuable contributions to our ability to handle complex
situations with massive quantities of data. We are simply not aware
of how the brain sorts possibilities, which is called deliberation-without-attention.
We say of a complex problem, “I will sleep on it,” which means that we are
providing time for unconscious deliberations to process the mess.
At 3 AM, the answer just pops out—in the flash of lightning
that wakes us up.
Thinking without awareness produces results
when there are more than a few factors to consider. Logical reasoning
works best with only a small amount of reliable data. It takes the
form of “if
A, then B, if C then D, if A and B then D”, and so on. But
when faced with perhaps hundreds of unreliable data fragments, unconscious
thinking can harness a lifetime of buried experiences, quickly seeing
patterns that are consistent with the data, while readily ignoring
noise and missing information.
Troubleshooting an unexplained defect
in a large system is a typical example of massive data without a
readily apparent explanation. In such cases, an engineer would be
wise to quickly intuit multiple explanations and then to test them
logically by running experiments. Theories, explanations, and hypotheses
are not created rationally even though they can be tested
with formal logic. Because these two abilities are unrelated,
some people are better at generating theories than at testing
them, and vice versa. They are different skills that use different
types of mental activities. A team composed of individuals
with different skills is ideal.
Malcolm Gladwell, in his best-selling
and easy to read book, Blink, provides a collection of simple case
studies to illustrate the power, and danger, of using intuitive
thinking. He also collected numerous scientific studies to explain
how intuition has evolved to be a major contributor to our survival
as a species. Furthermore, he observes that we broadcast our emotional
attitudes even if we are unconscious of how we are feeling. Gladwell
calls quick responses “thin
slicing.” When you hear the screeching tires of a fast approaching
truck, you react without thinking through your logical options,
and simply jump out of the way. Logic is too slow and too vulnerable
to confounding noise, such as an unrelated horn and a ringing cell
phone.
Timothy Wilson summarized this mental
duality. “The mind operates
most efficiently by relegating a good deal of high-level, sophisticated
thinking to the unconscious, just as a modern jetliner is able to
fly on autopilot with little or no input from the human ‘conscious’ pilot.
The adaptive unconscious does an excellent job of sizing up the
world, warning people of danger, setting goals, and initiating action
in a sophisticated and efficient manner.”
We are most productive when the two modes
of thinking work together. Unfortunately, engineers and scientists
are subtly taught to distrust intuition, and artists are taught
to avoid logic: two polar extremes. While some individuals have
a natural gift for combining the two modes, most of us learn the
skill with great effort. In fact the best art and technology often
results when the two modes are fused into a holistic unity.
Consider a meeting called by the engineering
manager to address a technical problem. Using the rules of brain-storming,
the group can be initially encouraged to free-associate, articulating
apparently unrelated ideas. Then the mode switches to analyzing
the choices and the implications. The mode can be switched
back to articulating wild ideas full of fantasy. Intuition is the
engine, and logic is the filter. In this way, both types of thinking are
harnessed and fused into a single optimum strategy.
In fact, my Last Word column embodies
this same duality. I let my mind wander to random ideas, patterns,
and fantasies in order to find topics. I then filter them using
my logical mind. While writing, I again let my intuitive mind take
control in order to discover analogies and examples. And finally,
I apply my knowledge of good writing to create a structured,
linear article, followed by extensive editing. It was with
great effort that I learned the oldest wisdom about writing:
just write anything and then edit and filter. In writing my
first book, some 300,000 words ended in the trashcan. Learning
to be comfortable with dumb ideas, which should then be easily
discarded, is the key to creative productivity.
Some of the debates that are currently
raging in radio publications, such as multicasting and HD radio,
are perfect candidates for dual thinking. These topics are too complex
to evaluate solely on logic. On the one hand, the danger of intuitive
thinking is that personal biases and hidden agendas strongly influence
the results. On the other hand, these questions are simply too
complex to produce a clean, neat conclusion. I strongly recommend
combining the two approaches rather than treating them as incompatible
binary choices.
This article was originally published on June
14, 2006 in the Radio
World Engineering Extra column "The Last Word." It
is reproduced here with the author's permission.
Copyright ©2006 by Barry Blesser.
|
 |